Основные выражения, принятые в деловой переписке на английском языке

В деловой переписке, где существуют свои правила и нормы, есть определенный набор стандартных фраз и выражений, которые необходимо использовать, чтобы обеспечить вашему письму вежливый и при этом официальный тон.
 

1. Обращение

 
Dear Mr. Green
 
Dear Ms. Smith
 
Dear Sir Dear Madam
 
Dear Sir/ Madam/ Gentlemen

 

2. Вступление

 

Thank you for your quick reply.
Thank you for your letter of July15.
Thank you for contacting us.
In reply to your request …
With reference to our telephone conversation on February 24th 
It was a great pleasure meeting you in New York last month.
I enjoyed having lunch with you last week in Tokyo.
I would just like to confirm the main points we discussed on Tuesday.

 

3. Указание причина написания письма

I am writing
 
— to confirm that…
— to inform you that …
— to enquire about …
— to request some information on…
 
Having seen your advertisement in …, I’d like to…
I am contacting you for the following reason…
I recently read/heard about….. and would like to know ….
I am interested in (obtaining / receiving)…

 

4. Просьба

 
We would appreciate it if you would…
 
I would be grateful if you could…
 
Could you please send me…?
 
Could you possibly tell us / let us have…
 
In addition, I would like to receive…
 
It would be helpful if you could send us…
 
I am interested in (obtaining / receiving)…
 
I would appreciate your immediate attention to this matter.
 
Please let me know what action you propose to take.

 

5. Предложение помощи

 
Would you like us to…?
We would be happy to …
We are quite willing to …
Our company would be pleased to…  

Please do not hesitate to contact me if I can be of further assistance…
If you would like any more information, please do not hesitate to contact me on…
Please feel free to contact me again if I can be of further assistance… 

 

6. Сообщение о хороших новостях

 
We are pleased to announce that …
We are delighted to inform you that…
You will be pleased to learn that… 

 

 

7. Сообщение о плохих новостях

 
We regret to inform you that…
I’m afraid it would not be possible to …
Unfortunately we cannot / we are unable to …
After careful consideration we have decided (not) to…

 

8. Заключительная часть

 
I look forward to hearing your response.
I would be most grateful if you would look into this matter as soon as possible.
Please let me know as soon as possible what action you propose to take.
Trust that you will give this matter your urgent attention.
 

9. Подпись

 
Best regards
Yours sincerely
 
Источник: https://www.businesscareer.ua/corporative
 
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